澄清收費誤解 VIA REGULAR INTERNATIONAL MAIL May 18, 2004 Mr. Johnson Smith Providence Group, Inc. 620 - 5th Avenue New York, N.Y. 10002 The United States of America Dear Mr. Smith: Please accept my apologies for the miscount brought to our attention by you regarding the services we provided to Providence Group, Inc., and the corresponding fee discrepancies from March 1, 2004 to March 31, 2004. Pursuant to our standard correcting procedures, we have reviewed our invoicing process in our partners’ weekly meeting. In order to prevent this situation from occurring again, this letter will clarify our billing and fee procedures. Many professionals are compensated for the services provided to clients by taking the time required to complete the work and multiplying it by the appropriate hourly rate. Our hourly rates range from RMB 1,200.00 (USD $150.00) to RMB 4,000.00 (USD $500.00) per hour, depending on the lawyer’s level of experience. Our policy is to assign responsibilities in the most cost-effective manner. Our partners review “work in progress” for each client on an ongoing basis. We evaluate the need to contact a client regarding any unexpected problems that we’ve encountered in our research, representation, and other situations, and for which the time to be incurred may be more than originally anticipated. In most cases, the additional unexpected time is added to the total engagement cost. If you have any questions regarding our billing and engagement procedures, please call me at 86-10-1234-5678. Your business is valuable to us, and we hope that you will accept our apology for this misunderstanding. We look forward to continuing to serve your legal needs. Sincerely, Zhang, Wang & Lee, L.L.P. Deguang Zhang, Managing Partner
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